Privacy Policy
Your privacy matters to us. Learn how we handle your personal information.
Effective Date: July 2026
Neshlife ("we," "us," or "our") is committed to protecting the privacy of our customers, dealers, partners, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place orders, or interact with our services.
Information We Collect
Personal Information
We may collect the following personal information when you interact with us:
- Full name, email address, and phone number
- Business name and address (for dealers and distributors)
- Shipping and billing addresses
- Payment information (processed securely through third-party payment gateways)
- Communication preferences and inquiry history
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and browser type
- Device information and operating system
- Pages visited, time spent, and navigation patterns
- Referring website URL
- Cookies and similar tracking technologies
How We Use Your Information
We use the collected information for the following purposes:
- To process and fulfill your orders and inquiries
- To communicate about products, promotions, and updates
- To improve our website, products, and customer experience
- To manage dealer and distributor relationships
- To comply with legal obligations and resolve disputes
- To detect and prevent fraud or unauthorized access
- To respond to your export-related inquiries via export@neshlife.com
Information Sharing & Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: Trusted third-party vendors who assist in order fulfillment, payment processing, shipping, and website analytics.
- Legal Requirements: When required by law, regulation, court order, or governmental authority.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
- Consent: When you have provided explicit consent for sharing.
Cookies & Tracking
Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device.
| Cookie Type | Purpose |
|---|---|
| Essential | Required for website functionality and security |
| Analytics | Help us understand how visitors interact with our site |
| Preferences | Remember your settings and preferences |
You can manage cookie preferences through your browser settings. Disabling certain cookies may affect website functionality.
Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These include:
- SSL/TLS encryption for data transmission
- Secure server infrastructure with access controls
- Regular security audits and vulnerability assessments
- Employee training on data protection practices
However, no method of electronic transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your personal data, subject to legal obligations.
- Opt-out: Unsubscribe from marketing communications at any time.
- Data Portability: Request your data in a structured, commonly used format.
To exercise any of these rights, please contact us at export@neshlife.com.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any third-party websites you visit.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
Contact Us About Privacy
If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please reach out:
Email: export@neshlife.com
Address: Barpeta Road, Assam, India — 781315